Intuit wanted to provide a quick online payment solution for its Australian users within its flagship product, Quickbooks Online. My task was to provide a seamless experience for users to manage and collect online payments using PayPal.

The Opportunities
_ Integrate a lightweight partnership within three months
_ Combine two product user experiences into one frictionless flow
_ Provide online payments to improve QuickBooks Australia's competitive edge
_ Increase brand awareness for QuickBooks in global markets by leveraging PayPal's 250K Australian small business owners
_ Improve QuickBooks ecosystem retention and long-term value by increasing connections

The Solution
_ Enable fully hosted payment experiences within PayPal
_ Automatically reconcile transaction data within QuickBooks 

• UX Methodologies

  • Stakeholder interviews
  • User interviews
  • Competitive analysis
  • Wireframe
  • Axure prototype
  • Usability testing

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